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GDPR Privacy Policy

Effective Date: 11/10/2023
1. Introduction

Welcome to The Firefly Agency ("we," "us," or "our"). At The Firefly Agency, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The Firefly Agency
Avenida Infante D.Henrique 33 6E/D
9500-150 Ponta Delgada

3. What Data We Collect

We may collect the following types of personal data:
• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, gender)
• Information about your preferences and interests
• Website usage information (e.g., IP address, browser type, pages visited, referring URL)
• Communication history (e.g., emails, chat messages)
• Employment information (e.g., CVs, resumes)
• Other information you voluntarily provide to us

4. How We Use Your Data

We process your personal data for the following purposes:
• To provide you with marketing services and related communications
• To respond to your inquiries and requests
• To personalise and improve our website and services
• To conduct market research and analysis
• To comply with legal obligations
• To evaluate and recruit potential employees

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:
• Contractual necessity
• Legitimate interests
• ConsentLegal obligation
• Vital interests

6. Data Sharing

We may share your personal data with the following categories of third parties:
• Service providers
• Business partners
• Legal and regulatory authorities
• Successors in the event of a merger, acquisition, or sale of assets

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. When we no longer need your data, we will securely delete or anonymise it.

8. Your Rights

You have the following rights concerning your personal data:
• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent (if processing is based on consent)
To exercise your rights or if you have any questions or concerns about your data, please contact us using the information provided in Section 2.

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any material changes and seek your consent if required by law.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the appropriate supervisory authority.

Thank you for choosing The Firefly Agency. We are dedicated to protecting your privacy and providing you with the best possible service.

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